Years ago, a professor took a group of executive strategic design MBA students to Florence, Italy, to explore the Renaissance as a model for business innovation. They visited various historical sites, but the most memorable experience occurred in a small art studio. Each day, the studio director welcomed them with the aroma and taste of freshly baked cakes or cookies. This simple gesture, without any formal presentations or agendas, left a lasting impression on the students, highlighting the power of warmth and hospitality in creating a memorable and engaging learning environment.
QUESTION: How might incorporating simple, thoughtful gestures into educational or professional settings enhance the overall experience and impact for participants?
Free lunch! The oldest retention strategy is also one of the most effective
