Amex wants to help the restaurant industry fix one of its biggest problems—and it isn’t food costs

A new national leadership program is being introduced to help culinary operators enhance their management skills, improve profitability, and effectively handle the complexities of modern business. The program recognizes that being an excellent chef does not necessarily equate to being a proficient manager. It aims to equip chefs and restaurant operators with the necessary tools to lead teams successfully and navigate the challenges of the industry. This initiative is crucial as it addresses the gap between culinary expertise and managerial competence, ensuring that talented chefs can also thrive as business leaders. By focusing on leadership development, the program seeks to foster a new generation of well-rounded professionals who can sustain and grow their businesses in a competitive market. QUESTION: How might improving management skills among chefs impact the overall dining experience for customers?