Industry leaders are increasingly concerned about “shadow AI,” which refers to the use of unapproved artificial intelligence tools by employees in the workplace. While these tools pose potential security risks, they also represent a source of innovation that should not be dismissed outright. Many leaders are focused on controlling their employees’ use of these tools, but this approach may overlook the potential benefits and creative solutions that shadow AI can offer. Instead of treating these tools as a problem to be eliminated, there is an opportunity to harness their innovative potential while addressing security concerns.
QUESTION: How might embracing the innovative aspects of shadow AI, while managing its risks, change the way companies operate in the future?
What to do when your employees are hiding their AI use
